Privacy policy

This policy explains how Like Human (4th floor, Gokhale Corner, Mayur Colony, Kothrud, Pune, Maharashtra, India) collects, uses and protects personal data in the Like Human app, which our clients and staff use for training sessions, assessments, nutrition plans, progress tracking and reports. Like Human is the data fiduciary for this data under India’s Digital Personal Data Protection Act, 2023.

What we collect

• Identity and contact: name, date of birth, sex, phone number, email address and an emergency contact.
• Health and lifestyle: health history, conditions, medications, injuries and cautions, sleep, stress, energy and recovery entries, and any pain reported during sessions.
• Assessments and progress: movement, strength, cardiovascular and body-composition results, body measurements and the values calculated from them.
• Training and nutrition: workout programs, session logs, nutrition assessments and plans.
• Documents and photos: laboratory reports and progress photos, only when you have given consent for them.
• Studio records: bookings, attendance, packages and payment records (amount, date, method and reference). The app does not collect card or bank account numbers.
• Account and security: sign-in email, a securely hashed password (never the password itself), and sign-in times, IP address and device type, used to protect your account. Changes to records are logged.

Why we use it

• To plan and run your training safely, including taking account of health conditions and injuries.
• To track your progress and prepare your reports.
• To manage bookings, packages and payments.
• To keep the app and your data secure, and to meet our legal obligations.

We process health data only with your consent, which we record and which you can withdraw at any time. Withdrawing consent does not affect processing that happened before, but it may limit the coaching we can safely provide. We do not sell personal data, show advertising, or use third-party advertising or analytics trackers in the app.

Who can see it

• You see your own approved plans, reports, sessions and package details.
• Studio staff see only what their role needs, and only for clients assigned to them. For example, a trainer sees training-relevant cautions but not your full health history or lab results, which are limited to the head coach, nutritionist, physiotherapist and administrator caring for you. Every access to records is logged.
• Service providers that host the app and its data on our behalf (cloud hosting and database). They may use the data only to provide that service.
• AI assistance (optional): the app can draft summaries and suggestions using an AI service (Anthropic’s Claude). This is off unless the studio turns it on and you have separately consented to AI processing. Only the records relevant to the request are sent, every AI draft is reviewed by a qualified staff member before use, and no decision about you is made by AI alone.

We may also disclose data where the law requires it.

Website enquiries

When you send an enquiry from one of our membership pages, we collect your name, phone number, preferred contact method, main goal, preferred time for a call, the page you enquired from and the time you agreed to be contacted. To stop repeated automated submissions we also keep a scrambled code derived from your network address; the address itself is not stored. We do not ask for health information on this form.

We use these details only to respond to your enquiry by phone or WhatsApp. They are visible only to the team members who manage enquiries, and we do not share them with advertisers. You can withdraw your consent or ask us to delete your enquiry at any time using the contact details below.

Where it is stored and how it is protected

The app’s database and files are stored with our database provider (Supabase) in its Mumbai, India region. Data is encrypted in transit, passwords are hashed, access is restricted by role and logged, and encrypted backups are kept so records can be recovered.

How long we keep it

We keep your records while you are a client and afterwards only for as long as needed to provide continuity of care if you return, to resolve disputes, and to meet legal and tax obligations (for example, invoice and payment records). You can ask us to delete your data at any time — see deleting your account.

Your rights

You can ask us to:

• give you a summary of the personal data we hold and how we use it;
• correct or complete inaccurate data;
• erase your data, subject to records we must keep by law;
• withdraw any consent you have given;
• nominate someone to exercise these rights for you.

If a client is under 18, a parent or legal guardian gives consent and exercises these rights on their behalf. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Contact and grievances

Niranjan Dhuri, Founder, health & fitness consultant
4th floor, Gokhale Corner, Mayur Colony, Kothrud, Pune, Maharashtra, India
Email: niranjandhuri.11@gmail.com · Phone: +91-9687096979

We will respond to requests within 30 days.

Changes to this policy

If we change this policy, we will update the date above and tell clients about significant changes in the app or in person.